STARDEV星迭

Stop asking around for answers

AI Company Knowledge Assistant

Ask once for the latest answer, source file or image—while the company controls who can see what.

Colleagues using an AI company knowledge assistant while checking a product catalogue
STARDEV · BUSINESS CASEAI Company Knowledge Assistant

The real drain is in the hand-offs.

Where is the latest product image? Is this report still current? Do we have this item in stock? The same questions are asked every day because answers are scattered across people, chats, folders and business systems.

AI handles the repeat work. Managers focus on judgement.

Staff ask a question as naturally as they would ask a colleague, and receive the answer, source document, image or current data. If there is no reliable source, the assistant says so. Restricted information is only shown according to company rules.

What this AI agent handles

It checks what the person is allowed to see, searches company-approved files and systems, and returns the answer with the source document, image or data date. If it cannot find reliable support, it says so plainly.

What each run leaves behind
  • A clear answer ready to use
  • The supporting file, image or data source
  • Permission and source-date context
A product support specialist checks an answer and its source file with an AI company knowledge assistant while holding a material sample
Company knowledge · Source verifiedThe answer, source file, and access status return together, while unsupported information stays out.

How the work moves forward

  1. 01

    Ask about products, images, stock, policies, performance or work instructions.

  2. 02

    Check what information that person is allowed to access.

  3. 03

    Return the answer with the source file, image or data timestamp.

  4. 04

    Explain clearly when information is unavailable, outdated or restricted.

Important decisions stay with the owner.

The company decides which sources are valid, what may be shared and what each role may see. AI never invents company facts.

Help staff find the right answer without asking, ‘Who has the latest file?’